Contact

We’re here to help

Questions about a transaction, your wallet, or reselling with us? Send a message and a person will read it.

Other ways to reach us
Whichever is easiest.

Message us

Use the form here and it reaches our support team straight away.

When we reply

Usually within a few hours, Monday to Saturday.

Messages come from signed-in accounts, so we can see the transaction you are asking about without you having to describe it — and so your reply reaches you.

Send a message
Tell us what happened and we will look into it.